On the therapist-client relationship, empathy, and the courage it takes to begin therapy
Part of the raw musings of a psychotherapist
When two people relate to each other authentically and humanly, God is the electricity that surges between them.
Martin Buber
I have been revisiting my thoughts on the relationship between therapist and client, and the importance of empathy during the first meeting.
It has been over 30 years now, but I remember the first time I went to therapy. Although I had no prejudice against going to a “shrink,” I still felt a bit funny. I guess the way I dealt with it was by convincing myself that I was not crazy, but only needed some help with certain specific issues. In fact, I prepared a list with the five items that, in my opinion, needed to be addressed.
I do not remember my therapist’s attitude in detail, but I do believe that she made me feel comfortable. She acknowledged my areas of concern, whether she agreed with them or not, I do not know, and also made me feel that my problems were solvable. Had she tried to go another way, for example, trying to convince me not to stick to a specific agenda, or letting me know that there might be other issues to consider, I might have felt like she was trying to sell me something I did not need and most probably would have said, “No thanks,” and walked away.
As therapists, we need to develop, from the first visit, a sincere appreciation for the client. We should acknowledge the client’s courage in being there: taking action, accepting that they need help, and trusting a perfect stranger with their deepest and darkest secrets and struggles. That is a lot! We would do well to provide some assurance that coming to therapy was the right move, that they are not crazy, and that there is hope.
The keyword is sincere. As humans, we can feel when someone is faking appreciation or support. In many ways, beneath such sincere support, authenticity and openness are required.
The other topic that keeps coming back, and that I relate to openness, is the need to remember that, even if the client comes to me looking for magical solutions or to be “fixed,” just as they might go to a priest, a guru, or a tarot reader, I should not receive them with a sense of superiority, but welcome them as an equal. As a fellow traveler on the path.
We therapists first have to clear our own trail (healer, heal thyself!), and then invite others to walk along with us, not as an example to be followed, but more like a traveling companion. Someone who, although they may have already visited this specific “country,” is a traveler nonetheless, still learning and discovering new things.
This means encouraging clients to try their own solutions, and walking together in the therapeutic relationship, where therapist and client meet, relate, and, through this meeting, healing occurs.
Yes, to be fully honest, I often find myself suspended in an inner tension. On the one hand, I notice my desire to present myself as wise, capable, insightful, and worth the money I am being paid. On the other hand, I hold the goal of meeting my client, and everyone, for that matter, as an equal, in an I-Thou way. Yes, we may be playing therapist-client roles right now, but underneath that, we are two human beings trying to figure out this thing called life the best way we can.
I remember attending a lecture a few years ago by Rabbi Michael Lerner, in which he discussed two different visions of the world. The first was the market-based society, where fear is the underlying feeling, and every time I meet someone, I evaluate how he or she may be of use to me. Basically, an I-It world. In such a world, it is clear that I, the evaluator, must assume myself to be better than the “its” to which I relate, the “its” I objectify.
The second was the love-based society, where the criteria for a relationship are love, mutual support, equality, and compassion. An I-Thou world. He seemed to suggest that most of the time we engage with each other in an I-It world, treating others as means to an end rather than acknowledging the miracle of having a living, thinking, feeling, unique human being in front of us.
It is as if, instead of appreciating something, a work of art, a sunset, a flower, a person, we are fixated on figuring out what we can get out of it.
It is sad.
May each of us keep remembering that every human encounter is a unique opportunity and a miracle. May you find, in your own therapy and in all your relationships, the joy of being seen and known, and of seeing the other as they are: radiant.
But then again, what do I know…
Therapy works best when you feel seen, respected, and met as a whole person. If this reflection resonates, we can explore whether working together feels like a good fit.